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  • When I try to log in to my account, the website says I need to activate my account. What can I do?
  • I have a new email address. How do I update my MUBI account?
  • How do I cancel my subscription if I purchased it online through the web?
  • I have subscribed to MUBI, but when I log in it says I don't have a subscription. What now?
  • I'm on vacation in another country... why is the website now in a different language?
  • What is the optimal browser for watching films on the web?
  • Is my internet connection fast enough?
  • How do I activate MUBI on my Smart TV or Streaming Media Player device?
  • How do I activate subtitles on my TV app?
  • Why was I charged in US dollars (USD) instead of my local currency?

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